KUCHING (Oct 26): Normah Medical Specialist Centre recently received the ‘Malaysian Healthcare Icon Leadership Award,’ marking it as the first private hospital from East Malaysia to achieve this recognition.
The award was presented at the Malaysian Health and Wellness Summit 2023, organised by KSI Strategic Institute of Asia Pacific (KSI), previously known as Asian Strategy Leadership Institute (ASLI), at Berjaya Times Square Hotel yesterday.
Also present at the ceremony were KSI president, Tan Sri Michael Yeoh; Parliamentary Special Select Committee on Health president and former Minister of Health, Datuk Seri Dr Dzulkefly Ahmad; and EW Group chairman, Prof Dato Sri Dr Mike Chan.
Normah Medical Specialist Centre was among the esteemed six hospitals to receive this distinguished recognition; the other awardees are Pantai Hospital Kuala Lumpur, Subang Jaya Medical Centre, Gleneagles Hospital Johor, Columbia Asia Hospital in Seremban and BIG Pharmacy Healthcare.
Overall, a total of ten medical and healthcare establishments were honoured.
Representing Normah Medical Specialist Centre to receive the award was its Deputy Head of Corporate Affairs & Business Development, Bidari Mohamad Suhaili, who shared his belief that the hospital’s dedication to achieving accreditation in pursuit of patient safety is the deciding factor in the hospital’s award.
According to Bidari, this accreditation adheres to American standards that uphold patient rights.
“This accreditation had helped us to build ourselves to be precise, such as knowing which doctor is appropriate.
“Moreover, it ensures meticulous oversight and monitoring between doctors and their patients, further enhancing the quality of care provided by our hospital,” he said.
He elaborated that the hospital adheres to patient advocacy, meaning healthcare staff represent and safeguard the rights and well-being of patients, ensuring they receive proper care and have their preferences respected.
Furthermore, Bidari stated that the demanding accreditation process involves following thousands of policies, which also extends to their kitchen staff to adhere to international standards.
“Our CEO (Dr Au Yong Kien Hoe) and management have collaborated closely with KSI for many years, and they have acknowledged our hospital’s exemplary leadership and management.
“This recognition likely contributed to us being designated a leadership icon,” said Bidari.
On another note, Bidari stated that their side is looking forward to the new Normah Hospital that is to be built by the edge of the river.
The state-of-the-art hospital, which will have 320 beds, is expected to attract patients from beyond its borders, particularly from Pontianak and Singkawang in Kalimantan, Indonesia.
According to Premier Datuk Patinggi Tan Sri Abang Johari Tun Openg, the hospital will be environmentally friendly and will be complemented with a shopping complex and hotel for the convenience of the patients’ families.
Source : The Borneo Post